Delivery & Returns

We aim to pick, pack and dispatch orders on the same day for orders received before 12pm otherwise they are dispatched the following day.  However during busy times this may be extended. Orders are only dispatched on working days, Monday to Friday. No deliveries or orders will be dispatched on Bank Holidays or between Christmas and New Year. An email will be sent to the email address provided with confirmation that your order has been shipped and will provide you with a tracking reference.

All orders are sent out via UPS and you may be required to provide your ID to verify you are over the age of 18 when the order is delivered. You will receive a free text and email notification for peace of mind.  You can track your parcel by entering your UPS reference number at https://www.ups.com/track?loc=en_GB

Standard Delivery

We offer free delivery on all orders over £50 to any UK postal address. For orders under £50 there is a £3.99 delivery charge. This is our default delivery option for UK orders.

 

Next Day Delivery:

For express next day delivery we will charge £4.99 per order to any UK postal address. 

 

Europe:

For European Deliveries we charge £9.99 for any address in Zone 2-51 and £17.99 for Zones 6. Your parcel should arrive within 2-3 working/business days.

Zone 2-51 Countries: 
Republic of Ireland, Northern Ireland, Belgium, Holland (The Netherlands), Luxembourg, France, Germany, Monaco, Austria, Czech Republic, Denmark, Finland, Greece, Italy, Poland, Portugal (excluding Azores and Madeira), Spain (excluding Canary Islands, Ceuta and Melilla), Sweden, Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Romania and Slovak Republic.

Zone 6 Countries: 
Andorra, Channel Islands (Guernsey), Channel Islands (Jersey), Liechtenstein, Norway, San Marino and Switzerland.

 

International:

For International Deliveries we will charge £27.99 for Zone 5 and 8, £19.99 for Zone 6-7 and £29.99 for Zone 9. Your parcel should arrive within 2-3 working/business days.

 

Zone 5 and 8:

Albania, Belarus (Byelorussia), Bosnia-Herzegovina, Canary Islands, Ceuta, Faroe Islands, Gibraltar, Greenland, Iceland, Kosovo, Macedonia (FYROM),

Melilla, Moldova, Montenegro, Russia, Serbia, Turkey, Ukraine, Australia, China, Hong Kong, Indonesia, Japan, South Korea, Macau, Malaysia, Philippines,

Singapore, South Africa, Taiwain and Thailand

 

Zone 6 and 7:

Canada, Mexico, Puerto Rico and United States 

 

Zone 9:

Afghanistan, American Samoa, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Barbuda (Antigua), 

Bermuda, Bonaire, British Virgin Islands, Brunei, Cayman Islands, Cook Islands, Curaçao, Dominica, Dominican Republic, East Timor, Egypt, 

Fiji, French Polynesia, Gaza (West Bank), Georgia, Grenada, Guam, India, Iraq, Israel, Jamaica, Kazakhstan, Kenya, Kiribati, Kosrae, Kuwait,

Kyrgyzstan, Marshall Islands, Martinique, Micronesia, Mongolia, Morocco, Nevis, New Caledonia, New Zealand, Nigeria, Northern Mariana Islands,

Oman, Pakistan, Papua New Guinea, Ponape, Qatar, Rota, Saba, Saipan, Samoa, Saudi Arabia, Solomon Islands, Sri Lanka, Tahiti, Tajikistan, Tinian,

Tonga, Tortola, Trinidad and Tobago, Truk, Turkmenistan, Turks and Caicos Islands, Union Island, United Arab Emirates, Uzbekistan, Vanuatu,

 

Vietnam, Virgin Gorda, Virgin Islands (US), Wallis and Futuna Islands, West Bank (Gaza), Yap and Zimbabwe

 

 

Further information on Age Verification on Delivery (AVD)

Challenge 25 is a strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to purchase age restricted goods”

Acceptable forms of identification would be Government issued photo identification such as:

• Passport
• Photo Card Driving Licence (not a paper copy)
• National Identity Cards (issued in other countries)

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