Delivery & Returns

Please check our delivery page for the latest changes

We aim to pick, pack and dispatch orders within 1-2 days; however at busy times this may be extended. Orders are only dispatched on working days, Monday to Friday. No deliveries or orders will be dispatched on Bank Holidays or between Christmas and New Year. An email will be sent to the email address provided with confirmation that your order has been shipped and will provide you with a tracking reference.

All orders are sent out via UPS and you may be required to provide your ID to verify you are over the age of 18 when the order is delivered. You will receive a free text and email notification for peace of mind.  You can track your parcel by entering your UPS reference number at https://www.ups.com/track?loc=en_GB

Standard Delivery

We offer free delivery on all orders over £50 to any UK postal address. For orders under £50 there is a £3.99 delivery charge. This is our default delivery option for UK orders.

Next Day Delivery:

For express next day delivery we will charge £4.99 per order to any UK postal address. 

Europe:

For European Deliveries we will charge £14.99 for any address.

Rest of the World:

For Rest of the World Deliveries we will charge £19.99 to any address.

 

Further information on Age Verification on Delivery (AVD)

Challenge 25 is a strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to purchase age restricted goods”

Acceptable forms of identification would be Government issued photo identification such as:

• Passport
• Photo Card Driving Licence (not a paper copy)
• National Identity Cards (issued in other countries)

Top